Last Updated: July 6, 2024
Pure & Natural Body Essentials Return Policy
Welcome to the Pure & Natural Body Essentials return policy page. We strive for your complete satisfaction with every purchase. Should you need to return an item, please follow our guidelines below:
Eligibility and Conditions:
- You may return items within 14 days of delivery.
- Products must be unused, in their original packaging, and with all tags attached.
Return Process:
- Securely package the item along with a copy of your invoice or packing slip.
- Ship the item back to us at your expense using a trackable shipping method.
Refunds and Replacements:
- Upon receiving and inspecting the returned item, we will initiate your refund or replacement.
- Refunds will be issued to the original payment method.
- Replacements will be sent after the returned item is inspected.
Exceptions:
- Some items, such as perishable goods or custom-made products, may not be eligible for return.
- Items marked as non-returnable will be clearly indicated on their product page.
Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us within 7 days of delivery. We will arrange for a return at our expense.
Customer Service:
- For any inquiries or assistance with your return, please reach out to our dedicated customer service team.
Thank you for choosing Pure & Natural Body Essentials. We look forward to serving you aga